Terms of Service

1. Who runs the service

The Webeas service (the “service”) is operated by Ondřej Smutný, company ID 75343533, registered at Družstevní 511, 294 41 Dobrovice, Czech Republic (the “operator” or “we”). The operator is not a VAT payer, so no tax is added to the prices. Contact: info@webeas.com.

The service lets you build, manage and run websites without knowing how to program, including optional modules (forms, bookings, selling, invoicing, newsletter and others). These terms apply to anyone who creates an account in the service (“you”).

2. Account and registration

You need an account to use the service. You undertake to give truthful details and to protect your sign-in credentials; you are responsible for everything done under the account. An account belongs to one person or company — it may hold several sites, but it is not meant to be shared between independent parties.

Registration requires a verified email address. Without one we cannot deliver important notices, so the account may be limited.

3. Plans, modules and payments

What is free

The Start plan is free and has no time limit. It is not a trial — nothing ends after any period and you do not need a card for it. One account can hold up to three free sites; there is no limit on paid ones.

Paid plans and modules

Paid plans and individual modules are charged according to the current price list. You pay monthly or yearly; a year costs the same as ten months (two months free). A subscription belongs to a particular site, not to the account — one account can therefore run sites on different plans.

Payments are handled by Stripe Payments Europe, Ltd. Your card number never reaches us. Invoices, card changes and cancellation are in the Stripe customer portal, linked from the admin.

Changes during a period

If you add a plan or module during a paid period, the difference is charged immediately and only for the rest of the period. If you cancel something, it runs until the end of the paid period and the unused part is credited towards your next payment — money is not refunded to the card. This does not affect a consumer’s statutory rights under section 21.

When a subscription ends, the site does not disappear: it switches to the free plan, the content stays and paid features lock. The footer badge also returns (section 6).

Failed payment and price changes

If a payment fails, we notify you by email and give you time to fix it; only then does the subscription end. We may change prices — you will hear about it by email at least 30 days in advance and the old price applies until then.

4. Artificial intelligence features and AI actions

Features marked as AI (building a page, editing copy, design suggestions, translation, replying to a review, generating an image and others) are charged in AI actions. Each plan has a monthly allowance: 30 actions on Start, 200 on Premium and 600 on Max. The allowance renews on the first day of the month and unused actions do not carry over.

Beyond the allowance you can buy a pack of actions at any time — a one-off payment, not a subscription. Purchased actions are valid for 365 days; they are used after the monthly allowance runs out, starting with those expiring soonest. We do not offer lifetime validity, because it would tie us to today’s cost of AI forever.

AI features have a per-minute call limit as a safeguard against loops. AI output is a suggestion, not finished work: read it before you publish anything. You are responsible for the content of your site (section 5) even when artificial intelligence drafted it. Where the data goes is described in the privacy policy.

5. Your content and your responsibility

Everything you put into the service — copy, images, files, customer data — stays yours. We do not sell it, lend it or use it to train models. We need only as many rights as running the service requires: to store it, show it to visitors of your site, back it up and process it in a feature you start yourself.

You are responsible for having the necessary rights to the content and for it not breaking the law or third-party rights. Photos from the built-in stock library may be used under its provider’s licence; follow that licence when editing them or using them outside your site.

6. The “Built with Webeas” badge

A site on the free plan carries a small “Built with Webeas” link in the footer. That is the whole price of a free site and removing it is not sold separately.

The option to hide the badge is unlocked by any paid item on that site — a plan or a single purchased module. Unlocking is not the same as switching off: you get a toggle in Settings and decide yourself. When payment stops, the badge comes back.

7. File storage and limits

Each site has space for photos and files according to its plan: 1 GB on Start, 5 GB on Premium and 10 GB on Max. Free sites on one account share a single pool — otherwise free space could be multiplied by creating more sites.

The space counts uploaded files including the smaller versions the service makes automatically so the site loads fast, and the backup of the original photo. We keep that for 30 days from upload and then remove it.

The space is meant for website content. The service is not a backup or data store and we may limit use that clearly does not match that purpose — in particular storing files unrelated to running the site.

Free versions of modules have their own limits (for example how many newsletters or assistant messages you can send per month). They are listed with each module in the price list and the admin shows how much you have used.

8. Selling through your site

The Selling module lets you take payments from your customers. You are the seller, not us: the purchase contract is between you and your customer, we are not a party to it and not a party to any dispute.

Payments go through Stripe Connect into your own Stripe account, which you set up when enabling the module. The money goes straight to you and never passes through our account. Payouts, refunds and any chargebacks are yours to handle in your Stripe account. Stripe charges its own fees separately.

From each payment we take a 5% commission on the free version of the module. The full paid version has no commission. When you refund a customer, we refund our share of the commission proportionally. For recurring payments (your customers’ subscriptions) the commission rate is fixed at the moment the subscription is created.

You are responsible for the goods and services offered, their description, prices, tax obligations and order fulfilment. The same applies to your customers’ statutory rights, especially where they are consumers.

9. Emails you send

The Newsletter module is for sending commercial messages to your subscribers. You are the sender; we provide the tool. You undertake to write only to people who asked for it and to follow the rules for commercial messages.

Subscribing uses double confirmation: after the address is entered, an email with a link goes out and the subscription only exists once that link is opened. Every message sent carries an unsubscribe link and identifies the sender; unsubscribing takes effect immediately. Addresses that permanently fail to deliver, or that report spam, are removed from sending automatically.

Using the module for spam breaches these terms and is grounds for immediate limitation of the service — it also harms deliverability for every other user.

10. Invoices and documents

The Invoicing module issues documents in your name and from the details you enter in the settings. You are responsible for their accuracy, numbering, required particulars and tax obligations; we do not check them and do not file them anywhere for you.

An issued document stays available at its link even if you stop paying for the module. An accounting document must not be hidden behind a paid feature.

11. Moving a site from elsewhere

The Import module can read your existing site and move over pages, posts and images. We map and list pages only from publicly available pages, the same way a search engine does.

The transfer itself starts only once we verify the site is yours — by a DNS record or a file on the old site — and after you declare that you own it or have the owner’s consent. We move on your instruction and you carry the responsibility for the rights to the content moved.

Moving is free. We cannot guarantee everything comes across — an old site may use approaches that cannot be read. Whatever failed is in the transfer log. Your existing site keeps running and nothing is published until you switch the domain yourself.

12. Your own domain

You can connect your own domain to a site, including on the free plan. You register and pay for the domain with your registrar — we do not sell or hold it. The security certificate (HTTPS) is issued and renewed automatically.

Correct DNS settings are up to you, or your registrar. Until the records point to us, the site cannot run on your domain.

13. Leaving with your site

The Site export module downloads the finished site as a ZIP you can upload to any ordinary hosting. You can also export your account data, including issued documents, at any time.

We are not open source and we do not release the platform’s source code. But leaving has to be possible without asking — that is what the exports are for.

14. Backups and versions

Before every publish, a backup of the content and design is created automatically. How many we keep for each site depends on your plan and you can restore them yourself in the admin. Each page additionally keeps its last twenty versions.

Once a week we also set aside the entire content of the account — pages, posts, orders, bookings, subscribers, forms and module settings. How far back that reaches depends on your plan. Uploaded files are backed up separately.

A photo deleted in the gallery waits in the bin for thirty days before it goes for good. This does not apply to closing an account or deleting a site — there, the immediate and irreversible deletion under section 19 applies.

Backups are for stepping back, not an archive. If you have content you must not lose under any circumstances, keep it elsewhere too — that is what the export in section 13 is for.

15. Free sites nobody uses

A free site where nothing happens for 183 days — nobody signs in, edits, publishes or visits — starts going to sleep. The process has three steps and you get an email at each of them:

• after 183 days of silence, a first warning,
• after another 30 days we disconnect the site (content stays, the site stops being public),
• after another 92 days the data is deleted; a second warning comes 14 days beforehand.

Anything you do with the site cancels the whole process immediately — signing in is enough. Paid sites are never put to sleep.

16. Availability and support

We make reasonable efforts to keep the service running around the clock, but we do not guarantee any particular level of availability. Maintenance requiring downtime is planned for night hours where possible.

Support runs by email at info@webeas.com. We reply within 48 hours, usually sooner. Custom work is charged at the hourly rate in the price list and every started hour is billed, always after you approve an estimate. You get an estimate of scope and price up front, free and without obligation; until you approve it we do not start and you pay nothing.

17. What you must not do

You must not use the service to:

• spread unlawful content, content infringing third-party rights, or malicious software,
• send unsolicited commercial messages,
• impersonate someone else or imitate another brand or website,
• circumvent plan limits, the selling commission or the footer badge,
• load the service automatically beyond ordinary use,
• offer the service to others as your own product without an agreement with us.

We may take down a site that breaks these rules. Where possible we get in touch first and give room to fix it; where the breach is obvious and harming someone, we act immediately.

18. Liability

The service is provided “as is”. We are not liable for damage caused by an outage, by data loss resulting from force majeure, or for the content of sites created by users. Nor are we liable for third-party services you connect yourself — payment gateways, sending tools, maps, domain registrars.

Our total liability is limited to the amount you have paid us for the service in the past 12 months. This limit does not apply to damage caused intentionally or by gross negligence, nor where the law rules such a limit out.

19. Ending and deleting data

You can delete your account and individual sites yourself in the admin at any time. Because it cannot be undone, you confirm it by typing the name.

Deletion is immediate and irreversible. There is no bin and no cooling-off period: the moment you confirm, the content, uploaded files and the published site are removed. If you want to keep your data, export it first (section 13). The last site on an account cannot be deleted — delete the account instead.

We may end an account for breach of these terms, or without giving a reason with 30 days’ notice; in that case we refund the proportional part of the subscription for the unused period.

20. Personal data

How we handle personal data is described in the privacy policy. For data you put into the service about your customers and visitors we act as processor and you as controller; the policy also serves as the processing agreement under Article 28 GDPR and lists the other processors.

21. Consumers

If you are a consumer, you have the right to withdraw from the contract within 14 days without giving a reason. For a digital service whose provision begins at your express request before that period ends, the right to withdraw lapses once provision starts — we point this out when you order. To withdraw, an email to info@webeas.com is enough.

We try to settle disputes by agreement. If that fails, you can turn to the Czech Trade Inspection Authority (adr.coi.cz) as the body for out-of-court settlement of consumer disputes.

22. Changes to these terms

We may amend these terms — the service evolves and the text has to match it. You will hear about significant changes by email at least 14 days before they take effect. If you disagree, you can close the account before then; by continuing to use the service you accept the changes.

23. Governing law and contact

The relationship between you and the operator is governed by the law of the Czech Republic. These terms take effect on the date given at the top.

Any questions? Write to info@webeas.com.